Handwoven Craftsmanship: The Greenstell laundry hamper is meticulously crafted from durable synthetic rattan material, which is waterproof and mildew proof. The hampers are handmade and each piece is unique therefore slight variations exist. The waterproof floor mat is added to ensure your clothing is not making contact with the floor. The bright natural finish and delicate weaving is suitable for any furniture design style and will work perfectly in your bathroom or laundry room.
Laundry made Easy: No need to carry an armful of clothes to the washer, simply remove the liner bag secured from the hamper and carry laundry with ease. The metal handles on both sides make carrying the hamper from room to room in the house simple and easy.
Perfect Storage: Divided laundry hamper makes sorting and organizing laundry simple and easy, the cloth lining is made with a high-quality stitching process. we also provide a replacement cloth lining for your convenience.
Leading Quality: The thickened iron wireframe of the main body increases the load-bearing ability and gives a large space inside. The large hamper can easily accommodate all of your dirty clothes, and a PU decorative handle has been added as well. The easy-open lid offers easy access to put your clothes in the basket, keeping your room nice and tidy with your dirty clothes put away is a cinch with the Greenstell laundry hamper.
Dimensions & After-Sales Guarantee: Our laundry baskets are available in two sizes: Large size:22(L)*12(W)* 24(H) inch, Standard size:18(L)*12(W)*24(H) inch. Our customers are extremely important to us so we provide a 45-day Money-Back Guarantee and 12 a Month Warranty. If you have any problems, please contact us through email@example.com.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange before you provide us sufficient information, solid proof and other details that can help the customer support understand the issue.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase(Order ID#).
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Apart from regular priced items, sale items can also be refunded and the amount returned to you is the same as the sale price you buy items at.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we would guide you how to exchange and where you send the item to.
To return your product, you should mail your product to an address that Greenstell customer support provides you.
For defective items, generally Greenstell would cover the shipping and provide you a shipping label for you to return. Otherwise, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Orders will be processed within 2 business days and you will be notified of the tracking information once its shipment. Please track your parcel after 3-5 days as the status may not updated timely.
USPS tracking website: Here.
Fedex tracking website: Here.
1. Why I can’t track my parcel?
Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please contact us.
2. Everything is right, why can't I find information about my parcel?
Usually, the information has not been updated by the shipping company. Please track your parcel after 3-5 days from your order shipped date.
3. What should I do if I did not get the parcel after a long time?
If you have not received your parcel 30 days after the shipping date, please contact us we will help you to track the parcel.