VERSATILE FILE CABINET - The Greenstell file organizer boxes help organize the important documents in perfect order such as letters, magazines, family documents, legal documents, tax bills, bank statements, medical documents, etc. It uses sturdy rails to hang file folders and DIY defined content tags to distinguish categories, which can help you quickly find files.
Convenient To Use - Each file storage box comes with 20 hanging file folders and 1/5-Cut clear tabs for quick identification of categories. The silica gel feet and the caster can be interchangeable with each other, using foot pads for better grip and protection on the floor. The robust wheels with a pull strap will allow easy movement between offices, conference rooms and meeting areas.
Multi-function & Portable - Greenstell home office storage organizer box is not only a perfect cabinet for assorting documents, but for toys, blankets, pillows, children's art exhibition, home tools accessories, and so on. It can be in different places, like a study room, shelves, and bedroom. Equipped with 4 durable wheels and two side handles which make the storage basket easy to carry and move.
DECORATIVE - The Greenstell file storage organizer box is meticulously crafted from durable synthetic rattan material, thus the storage organizer is strong enough to endure the rigors of daily use. The bright natural finish and delicate weaving is suitable for any furniture design style and will work perfectly in your home and office.
Dimension: Exterior Dimensions: 18.11”(W)x14.96”(H)X15.35”(D), Interior. Dimensions: 17.13”(W)x11.42”(H)X14.57”(D), with 1.63 cubic feet storage capacity. The folders dimensions 12.2”*9.45”, special size for letter and legal-size folders. **The cabinets are handmade and each piece is unique therefore slight variations exist.**
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange before you provide us sufficient information, solid proof and other details that can help the customer support understand the issue.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase(Order ID#).
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Apart from regular priced items, sale items can also be refunded and the amount returned to you is the same as the sale price you buy items at.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we would guide you how to exchange and where you send the item to.
To return your product, you should mail your product to an address that Greenstell customer support provides you.
For defective items, generally Greenstell would cover the shipping and provide you a shipping label for you to return. Otherwise, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Orders will be processed within 2 business days and you will be notified of the tracking information once its shipment. Please track your parcel after 3-5 days as the status may not updated timely.
USPS tracking website: Here.
Fedex tracking website: Here.
1. Why I can’t track my parcel?
Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please contact us.
2. Everything is right, why can't I find information about my parcel?
Usually, the information has not been updated by the shipping company. Please track your parcel after 3-5 days from your order shipped date.
3. What should I do if I did not get the parcel after a long time?
If you have not received your parcel 30 days after the shipping date, please contact us we will help you to track the parcel.