Detachable, Washable Linings & Mesh Bags - Each laundry hamper is equipped with 2 detachable liner bags, so the clothes are conveniently taken out of the basket and transported to the washing machine. The liner bags are easy to move, washable and replaceable. The Hamper lid helps hide the dirty clothes and smelly clothes, which makes your room looks clean and tidy. The mesh laundry bags make washing easier and cleaner, it provides extra protection on clothes from tangles.
Handwoven Craftsmanship - Our hamper is made of synthetic rattan, it is durable and waterproof. All the hampers are woven by professional craftsmen, so all the pieces may not looks exactly the same, there will be a subtle difference and each piece is unique. Waterproof and adjustable foot pads are added to prevent the clothes from touching the floor. Bright natural veneers and delicate weaving work well with any style of furniture design, lightweight, durable, and can be used in your bedroom bathroom.
Home Companion - The liner bags are made of a high-quality stitching process. Put the liner bag into the basket, support its top and make it open to the reverse basket. The back lining strap is tied to the basket to prevent it from falling. Easily hold up to 90L of clothing, making storage of clothing easy and relax. Clothes are easily separated with 2 mesh laundry bags. It can also be used as a clothing storage bag, and also a good helper for moving and traveling.
Wide Inner Space - The thickened wireframe on the laundry basket improves load-bearing capacity and leaves more space inside. Added PU decorative handles, make it easy to open the hamper lid to put the dirty clothes into the basket, keeping your room tidy and clean.
Easy to assemble, multi-purpose capacity - Convenient tools are equipped for easy installation. There are two sizes: 60L size: 13.4 (L) * 13.4 (W) * 21.7 (H) inches, 90L size: 18.1 (L) * 13.4 (W) * 23.6 (H) inches. The laundry basket with a double-sided Inscribed handle can easily move blankets, towels or daily clothes among different rooms. The maximum load capacity is 66LB.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange before you provide us sufficient information, solid proof and other details that can help the customer support understand the issue.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase(Order ID#).
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Apart from regular priced items, sale items can also be refunded and the amount returned to you is the same as the sale price you buy items at.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we would guide you how to exchange and where you send the item to.
To return your product, you should mail your product to an address that Greenstell customer support provides you.
For defective items, generally Greenstell would cover the shipping and provide you a shipping label for you to return. Otherwise, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Orders will be processed within 2 business days and you will be notified of the tracking information once its shipment. Please track your parcel after 3-5 days as the status may not updated timely.
USPS tracking website: Here.
Fedex tracking website: Here.
1. Why I can’t track my parcel?
Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please contact us.
2. Everything is right, why can't I find information about my parcel?
Usually, the information has not been updated by the shipping company. Please track your parcel after 3-5 days from your order shipped date.
3. What should I do if I did not get the parcel after a long time?
If you have not received your parcel 30 days after the shipping date, please contact us we will help you to track the parcel.