GREENSTELL Hammock Chair Stand, Swing Stand with 3 Hooks Fit for Most Hanging Chairs, Ground Nails for Outdoor and Rubber Clamps for Indoor, Hanging Stand Only Max Load 500lbs, Swing Chair not Include

• Innovative Design: The Greenstell hammock stand has hooks on both sides and in the middle. It has an inner diameter of 36.3in/92cm, a height of 71.7in/182cm, a length of 56.7in/144cm and a width of 36.22in/92cm. It occupies a small space, and is suitable for most hanging chairs
• A-Frame Design:The side of this bracket adopts a-shaped design, the two sides of the metal tube are merged upward to form a thicker bracket tube. The unique design ensures the stability and long life of the stand. Note:There is no chair on the hammock chair stand
• Stable & Strong: Swing chair stand is made of weather resistant powder coated steel with 0.2in/1.5mm wall thickness tubing, which can prevent rust and ensure long-lasting support. The double hooks on both sides can bear a static load of 500lbs/227kg, the static load of a single hook in the middle is 330lbs/150kg
• Multiple-Use and Safe: Our hanging chair stand is equipped with dual-purpose rubber clamps and 4 ground stakes. When used indoors, using the dual-purpose rubber clamps to make the stand more stable, protect the floor and can effectively prevent slipping. When used outdoors, using the ground nails to make you swing more stable and effectively protect the safety of you and your family
• Easy Assembly: The hammock chair stand is easy to assemble, with the combination of installation instructions and the additional accessory pack, you can complete the installation in very little time, and have more time to enjoy the stand

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange before you provide us sufficient information, solid proof and other details that can help the customer support understand the issue.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Giveaway products

To complete your return, we require a receipt or proof of purchase(Order ID#).

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@greenstell.com.

Sale items (if applicable)
Apart from regular priced items, sale items can also be refunded and the amount returned to you is the same as the sale price you buy items at.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@greenstell.com and we would guide you how to exchange and where you send the item to.

Shipping
To return your product, you should mail your product to an address that Greenstell customer support provides you.

For defective items, generally Greenstell would cover the shipping and provide you a shipping label for you to return. Otherwise, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Orders will be processed within 2 business days and you will be notified of the tracking information once its shipment. Please track your parcel after 3-5 days as the status may not updated timely.

USPS tracking website: Here.
Fedex tracking website: Here.

Tracking FAQs

1. Why I can’t track my parcel?
Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please contact us.

2. Everything is right, why can't I find information about my parcel?
Usually, the information has not been updated by the shipping company. Please track your parcel after 3-5 days from your order shipped date.

3. What should I do if I did not get the parcel after a long time?
If you have not received your parcel 30 days after the shipping date, please contact us we will help you to track the parcel.