Swing Swivel - The swivel is made from extremely strong and durable aluminum-magnesium alloy which offers 1000 lbs of loading power. You’ll be amazed by the silent and frictionless 360° rotation with high quality sealed ball bearings. The compact and symmetrical features efficiently stop the rope from twisting.
100% Polyester – The Greenstell Hammock Chair is made of durable weather-resistant 100% polyester material, which is more luxurious and more breathable than cotton, polyester cords will never rot mold or mildew. You will enjoy best in class durability and comfort in the Greenstell Hammock Chair.
Ergonomic Design - The Greenstell Hammock Swing Chair was designed with our customers to the top of mind – these unique design features were inspired by you. You will be relaxed and pleased with the ultimate comfort it brings while reading a book, magazine, or tablet. Enjoy the sunshine or a quiet night of stargazing, or listen to the sound of rain, crickets, and birds chirping.
Easy to Install - The Greenstell Hammock Chair comes with a 59in / 150cm mountaineer safety rope with a 660Lbs loading capacity. (Quality Inspection Report Issued by SGS). Besides the peace in the mind of safety, you can also adjust the chair to 10 different heights with the separated loops. The Hammock Chair is convenient and easy to install.
Portable for Indoor & Outdoor Use - The portable, easy to use a design of the hammock chair helps you relocate it anywhere. It is lightweight and compact, great for use in your house, living room, porch, garden or trees or even take it during trips like hiking, camping or hunting. The netting is removable and washable.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange before you provide us sufficient information, solid proof and other details that can help the customer support understand the issue.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase(Order ID#).
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Apart from regular priced items, sale items can also be refunded and the amount returned to you is the same as the sale price you buy items at.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we would guide you how to exchange and where you send the item to.
To return your product, you should mail your product to an address that Greenstell customer support provides you.
For defective items, generally Greenstell would cover the shipping and provide you a shipping label for you to return. Otherwise, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Orders will be processed within 2 business days and you will be notified of the tracking information once its shipment. Please track your parcel after 3-5 days as the status may not updated timely.
USPS tracking website: Here.
Fedex tracking website: Here.
1. Why I can’t track my parcel?
Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please contact us.
2. Everything is right, why can't I find information about my parcel?
Usually, the information has not been updated by the shipping company. Please track your parcel after 3-5 days from your order shipped date.
3. What should I do if I did not get the parcel after a long time?
If you have not received your parcel 30 days after the shipping date, please contact us we will help you to track the parcel.